Frequently asked questions

It checks a payment slip a customer shows you against your own bank accounts, and tells you in seconds whether the money is really on its way to you.

Usually the same day. We need your shop's bank accounts and the WhatsApp number you already use; once those are in, you can check your first slip straight away.

No. Most shops use WhatsApp, which you and your customers already have. There is also a web dashboard for reading your records, and an API if you have your own system.

The Lao banks merchants are paid through, including BCEL and LDB. If a slip comes from a bank we cannot reach, it is reported as unverified rather than guessed at.

You get the reason — not found, details do not match, already used, expired, or paid to another merchant — so you know whether to ask the customer to try again or to refuse the sale.

No. A reference we have already recorded is refused as a duplicate, and the answer tells you when it was first used.

Monthly, by the plan you choose. Each plan includes a number of slips per month; the plans page lists them.

Yes, whenever it stops fitting. A shop that grows moves up, and a quiet season can move back down.

Tell us and we stop billing from the following month. Your records stay reachable while your account is open.

It depends on the plan — from a small team on Starter to unlimited on Enterprise. The plans page has the numbers.

Only if you let them. An administrator sees the whole shop; an operator or viewer sees their own work. You set each person's role.